IMS OneWorld

  A Global Capability Centre (GCC) is a wholly owned offshore entity established to support the core and strategic functions of global enterprises. Unlike traditional outsourcing models, GCCs provide organisations with direct operational control, ensuring alignment with corporate objectives, governance standards, and long-term business strategies. India has established itself as the leading destination for GCCs, accounting for more than 53% of the global GCC presence in 2024, with nearly 1,700 centres operating across the country. This page highlights five key strategic benefits of setting up a GCC in India. 1. Access to a Skilled and Scalable Talent Pool India offers a vast and diverse talent ecosystem, particularly across industries such as information technology, engineering, analytics, finance, and digital services. By 2025, more than 480 mid-market GCCs in India are expected to employ over 210,000 professionals. Additionally, nearly 50% of the total GCC workforce is concentra...

  India has long secured its role as a leading destination for Global Capability Centres (GCCs). What is now evolving is the structure of these centres — and the profile of the enterprises establishing them. For years, the GCC landscape was dominated by large-scale delivery hubs employing thousands of professionals. Today, a new operating model is gaining momentum: smaller, highly specialised, strategically designed capability centres that are reshaping how enterprises approach innovation through outsourcing. India’s GCC Evolution Is No Longer Driven by Scale Alone The GCC ecosystem in India has reached a new level of maturity. The country is home to more than 1,700 Global Capability Centres , with continued expansion projected through 2030. Historically, growth discussions focused heavily on workforce scale, cost efficiencies, and concentration in major hubs such as Bengaluru, Hyderabad, and Pune. That focus is shifting. Organisations entering the India GCC ecosystem today are pri...